Book appointment

Please read the following information before proceeding

• A death that has not been referred to the coroner should be registered within 5 days of the documentation being received by the registration service from the Medical Examiner.

• You must have received notification from the Medical Examiners Office or Coroners Office that they have issued the relevant paperwork before booking the appointment.

• The information given for the death entry must be accurate as any errors made are subject to a £99.00 correction consideration fee.

How much does it cost?

We charge a booking fee of £25 (which will need to be paid by either credit or debit card at the time of making your booking). This fee will cover the cost of two certificates. You can purchase more certificates at your appointment by debit or credit card.

Please note that purchasing certificates is optional, and you can choose to reduce or increase the number of certificates when making your booking.

Certificates are commonly needed to deal with the person’s affairs, including:

• Banks and financial accounts

• Pensions and insurance policies

• Probate and legal matters

• Government departments (such as DWP or HMRC)

• Utility providers and household services

You can purchase certificates at the appointment. The number of certificates you may require will depend on the estate of the deceased.

Refunds and changes

The booking fee is payable in advance to secure your appointment.

As this fee covers administrative and booking costs, refunds are not usually available where:

• The registration cannot proceed (for example, due to eligibility requirements not being met)

Requests for refunds will be reviewed in exceptional circumstances.